HOW DO I get started?
DO NOT PLACE AN ORDER ON THE ORDER SITE FOR A PRESCRIPTION MEDICATION UNTIL YOU ARE OUR PATIENT ON PUSH HEALTH, HAVE PAID THE $99.99 NEW PATIENT FEE, AND HAVE RECEIVED THE *APPROVAL MESSAGE* TO YOUR PUSH HEALTH ACCOUNT. PATIENTS THAT ORDER A PRESCRIPTION MEDICATION ON THE ORDER SITE PRIOR TO THE ABOVE STEPS WILL HAVE THEIR ORDER CANCELLED AND REFUNDED MINUS A 5% TRANSACTION FEE.
**Clients that would like to order Nutrafol, Strive OTC Peptides, Pendulum Probiotics, and Researched Nutritional products do NOT need to follow the above steps and may simply order because these do NOT require a prescription.
Patients also do NOT need a Push Health account to order from Dr. K's Fullscripts store.
NEW PATIENT STEPS:
1) If you have not already done so, use the link on the first page to request an invitation to my practice on Push Health. You MUST use that link to connect and join Dr. K's practice.
2) Check your email for the invitation. This can take a few days. You will receive an email when your invitation has been accepted. Please check your SPAM folder as well. If you are not in one of the states listed on the first page, you will not receive and invite.
3) Accept the invitation when you receive it, and you will now be a part of my Push practice.
4) Please choose a LOCAL pharmacy when prompted. This will be the pharmacy that will be used for any medications NOT shipped to you from one of our compounding pharmacies (including any brand-named weight loss medications and your nausea medication).
5) Please completely fill out your profile section including medical history and any current medications and medication allergies. Take a picture of your ID and upload it. You can also take a picture of it and attach it using the paperclip icon in the messages section.
6) In the messages section, please send us a message with some information about yourself. This step is very important, as we do not receive a notification that you have accepted our invite. Messaging us will help you get started promptly!
We will send you the New Patient Information Packet along with the next steps. Be sure and read this, as it contains a lot of valuable info and answers a lot of the commonly-asked questions. You will also be sent a link to fill out your Intake Questionnaire and Consent form.
7) Please review ALL medication details to help us decide which medication may be right for you. Your handout we send will explain in detail the different options and pricing. Please may close attention to BMI requirements. We will discuss your choice and make recommendations for you. It is VERY important to understand the differences between brand named medications and medications sent to you from a compounding pharmacy.
8) Use the REQUEST PRESCRIPTION button to request a new patient E-visit.
Again, select your LOCAL pharmacy in this step. If ordering a medication on the ORDER SITE, your order will be placed separately from Push, depending on which medication you choose. My preferred compounding pharmacies each have their own systems that you must be added to, and the orders are placed directly into their system.
9) Our staff will review your chart and make sure all of your information and your ID is loaded. We will discuss any questions you may have about the medications. If approved (very few people are not approved), we will send in nausea medication to your local pharmacy that you selected (nausea is the most common side effect).
You will be charged a $99.99 NEW PATIENT FEE . More details can be found in your New Patient Info Pack.
If you do not want the nausea medication, simply let us know. We will instead send you an invoice through your Push account to pay the $99.99 new patient fee. However, I STRONGLY suggest that you do so you will have it on hand.
**In the RARE case that you are NOT approved, the order will be cancelled and your account will NOT be charged. The temporary $99.99 charge will disappear off your credit/debit card in a few days.**
10) After approval, you will be able to order from the Order Site. Please follow dosing and ordering guidelines sent to you. If you would like to start on a brand-named medication, we will submit that prescription for you to approve. Please read the New Patient Guide for more information.
As we continue to add more medications to the practice, the ORDER SITE will have the most up-to-date information as far as products we offer and information about them. You will see common medications on this website, but many will only be listed there.
ESTABLISHED PATIENTS:
You may simply place an order on the ORDER SITE if you have already ordered a medication previously. If you are switching from brand-named Mounjaro, Zepbound, or Wegovy, you are considered an "established patient" and DO NOT have to pay another onboarding fee.
ALL PATIENTS:
To ensure we get your messages and questions answered in a timely manner, PLEASE use your Push account for any questions. If you are not a Push patient, you may email us at topdocweightloss@gmail.com